Growth and innovation
playbooks

AI is changing how ServiceNow solutions are designed, built, and tested. This white paper introduces Augmented Development: a way of working where AI accelerates repetitive tasks while architects retain control.Traditional ServiceNow delivery struggles under time pressure, talent scarcity, and economic models that reward effort over efficiency. Augmented Development changes the equation

The Diamond Playbook gives CIOs, COOs, and platform leaders a clear path beyond outdated consulting models.It shows how to shift to services.